Came in to get info on comfort bikes and Sandy & Tony were great with the comparisons to the new style of "all-in-one" type of Fitness bikes. We left with a Specialized Roll Elite and both my husband and I love the new bike with, "low entry" access and still looks and performs like they advised. Road 10 miles with ease and fun on the flat trails at Markham. Great advice & service as well from Shannon too!
Two weeks after, I ran over a nail and had to have the tire replaced. My mom dropped off the bike on my behalf and they managed to talk her into having a number of unrelated services done -- including a tune up and brake adjustment. Only two weeks after having "repaired" these brakes themselves! The guys behind the counter seemed polite enough, but to con a well-meaning middle aged woman into paying 85 DOLLARS to replace a flat tire and perform redundant tune up is INEXCUSABLE. I'm beyond disappointed in my experience with this shop.
Selection, colors and the Prices were reasonable and affordable.
The customer service was really great, very kind people. Very knowledgeable and want to help. Good prices, high-end accessories, items have lifetime guarantees. Brand has a clearance store with huge selection of bikes, etc., for lower prices.
Took my bike in to have a tune up and brakes fixed a couple of weeks ago. On the way home after the repair, the bike was making a weird noise and a reflector fell off. I didn't think much of it.
Excellent Service. Reasonably priced. In and out. Thank you
There's no way a tire replacement costs 1/3 what I paid for the bike. Their service isn't worth the cost, and these clearly aren't trustworthy individuals. The next time I need my bike serviced I will definitely be heading elsewhere.
Very good personal. Friendly and respectful
Big Wheel Bicycles Usa Inc is a US Bicycle Store based in Hollywood, Florida. Big Wheel Bicycles Usa Inc is located at 7035 Taft St, Hollywood, FL 33024, USA.
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